Privacy policy
This Privacy Policy was designed by EDUWADO SP. Z O.O. to explain the procedure for collecting, using, disclosing, transmitting and storing data on our Website through our online platform and other interactive services owned or controlled by EDUWADO SP. Z O.O.. It also explains the procedure for collecting User information stored in the Company's databases.
This “Privacy Policy” webpage is published by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that requires “intermediaries” to publish the rules and regulations, privacy policy, and terms for access or usage of the website and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Collecting and use of personal data
TutoringFactory.com considers the User's personal information and other data provided during registration on the Site as sensitive personal data, provided that this information can be used to identify and communicate with the User.
TutoringFactory.com provides protection of personal data to prevent information leakage, theft, corruption, information fraud, prevent unauthorized destruction, distortion, blocking of information, protect the right to privacy and protect the confidentiality of personal data.
Collected information:
1. The information is provided by you personally.
For example, you must be registered to log in to your profile. To register, you will need to enter a number of personal data, such as first and last name, email address, phone number and other information, including personal information. It is not recommended to enter personal data of persons under the age of 18. The Company also recommends not to use personal data as a password to access the Site.
2. Information received in connection with the use of the site resources
We collect information about the services you use and how you use them. This category contains the following data:
* Information about the device.
We collect information about the devices that you use when you log in to the site, including the device model, operating system version, unique device identifiers and mobile network information.
* Data registration.
The Company automatically collects and stores certain data in the server data logs when you use the Site resources. This information includes: the procedure for using the site, Internet addressing protocols, information about the output device and cookies that will help you identify your browser.
* Location information.
We collect and process data about your actual location.
* Cookies and anonymous identifiers.
The Company may request cookies and anonymous identifiers from your device more than once, independently or with the participation of third parties.
TutoringFactory.com does not collect or store payment card data.
How we use personal data:
TutoringFactory.com uses the data it receives from Users for the following purposes: to register a User on the Site; to fulfill its obligations to the User; to evaluate and analyze the operation of the Site; to maintain, protect and develop the service. TutoringFactory.com has the right to send informational and promotional emails to the specified email addresses of Users. You can unsubscribe from emails from TutoringFactory.com by clicking the corresponding link at the end of each email.
The Company has the right to use the name you specified during registration when using the resources of the Site. The Company has the right to publish the information you provided during registration, any published information can only be viewed by other registered users to provide services. We may also use your username to post your profile picture to other users without restrictions. You have the right to independently limit the visibility of this or that information in your personal account.
We record any of your actions on the Site to help resolve any problematic situation. The Company reserves the right to use your email address to inform you about changes and improvements on the Site.
The Company has the right to perform other actions with your personal data specified on the Website only with your personal consent.
Personal data processing
By providing personal information to TutoringFactory.com, the User agrees to the processing of data by the Company, including the fulfilment of the Company’s obligations to the User of the Site, the User within the framework of the Public Offer and the Privacy Policy, promotion of company goods and services, electronic and sms-messages and services provided by the company for sending notifications, monitoring of results of marketing campaigns, support of customers, site visitors, drawing of prizes among users, monitoring of the satisfaction and quality of the Visitor of the site, the user.
By providing personal information to TutoringFactory.com, the User agrees to the processing of data by the Company, including the fulfilment of the Company’s obligations to the User of the Site, the User within the framework of the Public Offer and the Privacy Policy, promotion of company goods and services, electronic and sms-messages and services provided by the company for sending notifications, monitoring of results of marketing campaigns, support of customers, site visitors, drawing of prizes among users, monitoring of the satisfaction and quality of the Visitor of the site, the user.
Personal data processing is the collection, recording, organisation, structuring, storage, adaptation or alteration (updating, modification), retrieval, consultation, use, disclosure by transmission (if necessary during the fulfillment of obligations, cross-border transfer) of personal data with or without the use of automation tools without exception, transfer to third parties), dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.
The personal data processing, which is carried out without the use of automation means, is carried out in such a way that it is possible to determine the location of personal data storage (material storage media) for each category of personal data.
The company created a list of people who process or have access to personal data. Provision is made for the separate storage of personal data (material media), which is processed for different purposes. The company ensures the security of personal data and takes measures to prevent unauthorized access to personal data.
The processing of personal data by means of automation is subject to the following actions: the company carries out technical activities aimed at preventing unauthorized access to personal data and (or) transfers to unauthorized persons; security tools are designed to detect unauthorized access to personal data in a timely manner; automated personal data processing equipment is isolated in order to prevent it from being subjected to any interference that might disrupt its operation; the company is backing up the data; in order to be able to restore immediately personal data modified or destroyed by unauthorized access to them; constantly monitors the level of security of personal data.
TutoringFactory.com as the right to send informational, including advertising messages, to the User’s e-mail and mobile phone with the User’s consent, expressed through committing conclusive actions. The user has the right to refuse to receive advertising and other information without giving reasons for refusal by informing TutoringFactory.com of his refusal via the phone ___________ or by submitting an application to the e-mail address of the company: _____________. Service messages informing the User about the order and its processing steps are sent automatically and cannot be rejected by the User/Customer.
Sometimes, the calls between students and tutors, who are a part of the website are recorded. Such recordings are made and kept for auditing purposes to ensure that tutors are adhering to the guidelines of the platform and its associated policies.
For audits, not only the calls but demo classes and regular online classes shall be recorded. We ensure not to share any recordings with any third parties or unauthorized personnel. They will be used for internal purposes only.
Collection and use of non-personal data
The Company may collect information that may indirectly affect the interests of any person. The Company has the right to collect, use, transfer and disclose all types of information not related to personal data. We may collect information from your location, such as your occupation, language, zip code, area code, unique device identifier, URL, location and time zone.
The Company has the right to collect information about the User's actions on the Site. This information is collected and used to improve the service and services, as well as to understand which parts of the Site are most interesting. In accordance with this Privacy Policy, aggregated data is not personal.
If personal data is combined with non-personal data, such a combination will apply to personal data until personal data is deleted from the combination.
Accessibility and updating of personal data
The company provides access to your personal data every time you visit the site. If any personal data is outdated or incorrectly recorded, the company offers you the opportunity to independently make the necessary corrections in addition to certain data necessary for the legality of the activity. Before making changes to your personal data in your profile, the company may ask you to go through the identification procedure.
The possibility of correcting personal data is provided free of charge if the process of changing data is not mandatory for the Company. We comprehensively protect the personal data provided by you from accidental or malicious destruction. Due to this situation, in case of termination of the User Agreement, the Company will not be able to exclude all copies of the data generated from the Company's servers at once.
Disclosure of information to third parties
The Company does not disclose your personal data to third parties who are not trusted persons or partners TutoringFactory.com, except in the following cases:
TutoringFactory.com has the right to disclose your personal data to third parties with your express consent. You have the right to completely or partially prohibit the transfer of personal data to third parties.
The Company has the right to disclose your personal data at the request of government authorities, if there is a legitimate reason. The Company also reserves the right to disclose your personal data if we determine that such disclosure is necessary for national security or other matters of national importance.
The Company may also disclose information about you if such disclosure is necessary to secure Terms of Use or to protect transactions and users. In addition, in case of restructuring TutoringFactory.com has the right to transfer any personal data of users to the reorganized organization.
Information security
To ensure the security of personal data and confidential information, TutoringFactory.com uses modern information security methods, including encryption of data, including payment card data in transactions, when transferring and using them on the Internet via SSL protocols.
In order to protect against unauthorized access to protected information, the Company physically protects the collected, stored and processed information.
We restrict access to the personal data of TutoringFactory.com employees, contractors and agents who require this information to carry out their professional activities and who have signed confidentiality commitments.
Please remember that we cannot provide or guarantee the security of your data that you transmit to the Site.
Although we do our best to protect your personal data, the transfer of personal data to the site is at your own risk.
Please use the site services only in a safe environment.
You are also responsible for taking reasonable steps to protect your web password, username or other user access attributes.
Access to personal data and modification, erasure, destruction or depersonalization of personal data
You have the right to request a copy of your data in our system free of charge and correct any inaccurate information.
Personal data will be stored as long as the purpose of providing this information is valid. Your data will continue to be processed by us during the provision of services that you receive from us, to determine your needs, to provide services faster and to meet your next requests. You can contact us at any time and request to edit, change or completely delete your personal data.
Personal data will be stored as long as the purpose of providing this information is valid. Your data will continue to be processed by us during the provision of services that you receive from us, to determine your needs, to provide services faster and to meet your next requests. You can contact us at any time and request to edit, change or completely delete your personal data.
Personal data must be erasure, destroyed or depersonalized by the intermediary on its own initiative or at the request of the data subject if the reasons for processing no longer exist.
The Company will take any reasonable measures in accordance with our legal obligations to update or correct, erase, destroy or depersonalize the personal data and cookies that you have provided to us.
Children
We do not knowingly collect any information from children under the age of eighteen (18). Any person who provides Personal data to us represents that they are 18 years of age or older. Any person under the age of 18 shall be represented by their guardian. If we learn that Personal data is collected from user under 18 years of age without proper representation by guardian then we will take appropriate steps to delete such information.
Third-party sites and services
The site may contain links to third-party resources. This Privacy Policy, as well as the Terms of Use and other Rules posted on the Site, do not ensure the operation of such third-party resources. Read the User Agreement, Privacy Policy and Rules posted on third-party sources.
Legal compliance
The company regularly reviews compliance with the Privacy Policy. We also adhere to our own local acts. When receiving a comment or claim, the Company must contact the originator. The company cooperates directly with state authorities and local authorities in order to resolve any disputes that arise promptly.
Changes to This Policy
This Privacy Policy can change over time. Without your personal consent, the Company has no right to limit the scope of your rights with respect to the changes made. Any changes to the Privacy Policy will be available for viewing on this page, and if the changes are particularly significant, we will notify them personally (including by email).
Contact information
If you have any questions, comments or comments regarding the Privacy Policy, please contact us via the feedback forms on the Site.
If you have any questions, comments or comments regarding the Privacy Policy, please contact us via the feedback forms on the Site.